Re: Porn appeared on TV and wasn't ordered in front of my 3 year old son!
cmorgan8 wrote:I am (well was) a long time TWC customer. Last night my wife had an experience that made me call and cancel my services. She was watching tv with my 3 year old boy in the room. She went...
View ArticleRe: DVR recording way too much
Cybrczch wrote:Cisco Explorer 8640HDCSet up to record seriesUnder Record Options: Record New EpisodesYet when I pull up Scheduled, it will have both old and new episodes flagged for recording. They are...
View ArticleRe: Cable Guide Not Available therefor DVR not recording
gado28 wrote:This day number two with no TV guide available and nothing recording. What is going on?Greetings, Do you mean the cable box? Or a Mobile application? If it is the box, power off the box,...
View ArticleRe: Cable Guide Not Available therefor DVR not recording
MsRaye wrote:Get another dvr if a reset doesn't fix this, contact billing and demand a credit for DVR service not working. They may require you to swap out the DVR first. I respectfully disagree, I...
View ArticleRe: HBO - On Demand - LOTS of Missing Programs - Anyone Else?
Jaybone23 wrote:I posted an earlier message about episodes of WestWorld not being available via HBO's On Demand service. As it turns out, very little recent programming (Divorce, High Maintenance,...
View ArticleRe: Major network channels keep on failing on the weekends
MsRaye wrote:Where I am here in Ohio, there is only enough strength for 2 devices thru a 2 way splitter.Adding another 2 way or changing the 2 to a 4 way results in insufficient upstream.You should not...
View ArticleRe: DVR Menu changed, is now HORRIBLE
Khaine00 wrote:So, in the past couple of days, my DVR menu when pushing the List button, now brings up every single last episode of every single last show I have recorded, in either order by date or by...
View ArticleRe: Major network channels keep on failing on the weekends
MsRaye wrote:Where I am here in Ohio, there is only enough strength for 2 devices thru a 2 way splitter.Adding another 2 way or changing the 2 to a 4 way results in insufficient upstream.You should not...
View ArticleRe: No signal after 7pm until 9am EVERYDAY!!
agentx5 wrote:The DS/US (downstream/upstream) light flashing means the modem is trying to make a connection with TWC/Charter's cable plant, but so far is being unsuccessful at it. Kind of self...
View ArticleRe: No signal after 7pm until 9am EVERYDAY!!
MsRaye wrote:Copy and paste the signal level and error logs when it starts working. Yes, Don't reset your equipment if possible, that will reset the error signals. Wait like 12 hours for the reading....
View ArticleRe: Constant pop ups and buffering!
Greetings,Let's try some checks for malware and adware: 1.) Update your Anti-Virus Definitions software and run a full scan. Follow the prompts to deal with what it finds. 2.) Download and install...
View ArticleRe: Program Finder Search not working properly
cela556 wrote:Is anyone else having problems with the program finder search function? I have had this problem on and off for awhile. My issue is with sports programs, specifically "NBA Basketball"....
View ArticleRe: Program Finder Search not working properly
Greetings,I can confirm this issue of only one basketball game showing on the box search here in Metro-Milwaukee Wisconsin as well. Box is an Arris DCX-3510M. Went into My Account with the same...
View ArticleRe: Program Finder Search not working properly
Satch wrote:Greetings,I can confirm this issue of only one basketball game showing on the box search here in Metro-Milwaukee Wisconsin as well. Box is an Arris DCX-3510M. Went into My Account with...
View ArticleRe: Apparently I have to pay other customers bills now... how does that make...
ChristopherThur wrote:So I've recently moved into a rental property here in NC that was previously occupied by my uncle and aunt. Once I moved in I called time warner to get internet services...
View ArticleRe: Program Finder Search not working properly
cela556 wrote:Hi Satch, many thanks for your help! Do you know to whom I can direct this issue at TWC in order to get resolution? Thanks, CelaHi Cela, Let's have a TWC-Spectrum forum mod forward this...
View ArticleRe: More 'non-DVR' customer neglect
WRCFanatic wrote:Did you press Info twice, and if you press info while in the guide. It does show the original airdate, but I have a DVR. This new view is much more detailed and shows the genre and all...
View ArticleHow Often Do The Set Top Boxes Update Listing Data?
A general question for reference, How often do the set top boxes update? Both in terms of the Time Grid Gracenote listing data and the guide search system? Does this vary by box or head end? If...
View ArticleRe: How Often Do The Set Top Boxes Update Listing Data?
MsRaye wrote:It used to be once a week on monday or whenever you rebooted the box for the normal programming. If there's interim chnges, usually never updated... Look for tonights world series game...
View ArticleRe: Program Finder Search not working properly
TWC_JamesM wrote:@cela556, We would be happy to look into this for you. Please contact us directly by private message at TWC_ForumsHelp. Please include your account information and a contact number....
View Article