Re: How Often Do The Set Top Boxes Update Listing Data?
MsRaye wrote:What time was the world sereis game listed to start tonight? Forgot to check! I wanted to see as well if the listings updated or not? Satch
View ArticleRe: New Set Top Box is Very Picky with 'Remote Position/Rotation'
MegB wrote:Just had my DTA replaced with a Scientific Atlanta Explorer 4250HDC and it seems that this box is -very- picky about where the remote is aimed in order to get it to respond, I'm wondering if...
View ArticleRe: New Set Top Box is Very Picky with 'Remote Position/Rotation'
bill_orange wrote:Do other boxes cost more?Hi Bill,There is a fee for the first box plus if you have DVR service, there is a fee for that. Whole House DVR Service is an additional $3.00 a month. Each...
View ArticleRe: Suggestion: Add TheBlaze TV on your channel line up please
Sesshu wrote:Moving my message to the appropriate section of the forum, thank you! Hi, Thank you, as the subject mentions. When will loyal customers see TheBlaze added to our line up? I'm being forced...
View ArticleRe: Options for returning equipment
reds91185 wrote:When you call to cancel the tv service tell them you need to have someone come out to pick up the box. I think that is your only option, unless they offer something like UPS or mail...
View ArticleRe: Starting today App telling me I don't have the right level of service
PJX wrote:Both iOS and Roku apps telling me I need to have the 'Starter TV' level of service to use the app. According to my account, I have Standard TV and Starter TV options. This has been working...
View ArticleRe: Options for returning equipment
reds91185 wrote:When you call to cancel the tv service tell them you need to have someone come out to pick up the box. I think that is your only option, unless they offer something like UPS or mail...
View ArticleGetting a DVR Upgrade Question?
Guys, Today I got a new DVR package deal that is really good! TWC -Spectrum is shipping out a new DVR and the rep said all I need to do would be plug it in and I should be all set. My Account...
View ArticleRe: Getting a DVR Upgrade Question?
MsRaye wrote:since it's a 2 way device, it should fire up, do an upgrade and go online provided they entered the proper mac Id.But if you have an existing one, It's unknown what's required to turn one...
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Re: Dcx3400m lost features
Clivew wrote:Prior post not showing. Hope this is not a duplicate.just had old dcx3400 swapped for new dcx3400m and seem to missing many features important to me. Are the missing or just hidden.1....
View ArticleRe: Dcx3400m lost features
MsRaye wrote:post photo's on Imgur then post the links to them here. The photo icon's auto image link is screwed up , it's pasting yellow warning triangles I will have to look at this, I had two...
View ArticleRe: Dcx3400m lost features
Hi Clivew, Here is a tutorial URL with how to use the new guide: You can bookmark and print out selected pages for reference: https://www.timewarnercable.com/en/tv/features/on-screen-guide.html At the...
View ArticleRe: Star net Scam calls from 9174233933
Denrich wrote:A quick google search will find this caller ID and number has been and still is contacting TW customers to steal personal information.The caller claims to be a TW rep.This has been going...
View ArticleFeedback- Clock Display Should Be Brighter on Cisco Boxes
Guys,Just updated the DVR to a six-tuner model and some family members find the blue clock display to dim to read in the daytime. The other boxes I had, legacy SA, and the Arris models had stronger...
View ArticleRe: Too many issues since the beginning of Spectrum.
MsRaye wrote:This is peer to peer support, post relevant signal and log info The merged TWC-Spectrum Charter acquisition should have no affect on your service connections. What we look for, if you...
View ArticleRe: Spectrum guide is not cool
epantera wrote:It used to be very easy to read and navigate the guide and flip back and forth between the two DVRs we use. Now, looking at a show to get more info, the guide defaults back to channel...
View ArticleRe: Spectrum guide is not cool
MsRaye wrote:are you subscribing to charter/spectrum or to TWC?Where are you?what device is this on? need model #'s Spectrum is gettting rid of wholehouse DVR's and some functionality has been lost in...
View ArticleRe: Nancy Sherr thank you letter for being a loyal customer
WLSJr wrote:I receive a letter from Nancy Sherr stating that I can have the triple play (300Mbps internet, great TV and unlimited calling all for $99.99/month. I contacted the sales specialist team at...
View ArticleRe: Nancy thank you letter for being a loyal customer
WLSJr wrote:I receive a letter from Nancy Sherr stating that I can have the triple play (300Mbps internet, great TV and unlimited calling all for $99.99/month. I contacted the sales specialist team at...
View ArticleMy Services On Line Account Question?
Guys, There is a section in My Services that shows when you look at Ordering and Upgrading that says, "Your Total Monthly Services is _________________." What is NOT contained in this number data? Satch
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