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Re: Haven't rec'd email since Sunday, March 5th!!! Called many times....no help!

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cbw wrote:

WHAT  IS GOING ON?  I will give it one more weekend and then I'm dumping RoadRunner.  Customer Service is horrible!


Hello,

We need much more information to be able to help.  Some questions:

 

1.) Are you having problems with service and with what services?.  Is the email about those Spectrum services?

 

2.) What computer, OS, are you using?

 

3.) Was this an email that you sent to Spectrum and got no response, or a personal email to someone and got no response?

 

4.) Have you tried re-sending the email?  I would do that.

 

5.) If you have not heard back from Spectrum, have you contacted them directly with some account information by sending a PM to   I would try to send the email again, and than if you don't hear back within 24 hours, contact Spectrum at the link above.

 

6.) FYI, I don't use Spectrum Email.  I would recommend getting Ad Block Plus for the browsers that you  use.  Than use Gmail, Yahoo Mail, or Outlook free mail from Outlook.com

A free Google account, Yahoo, account, or Microsoft Account will give you access to very good email, great spam blocking and very few banner ads with Ad Block Plus installed.  The providers are web-based, so you don't have to worry about ISP issues with mail as you have described above.

 

Oh yea, Gmail gives you automatic access to Google Drive for an on-line office suite and Outlook.com with a Microsoft Account will give you access to Microsoft Office Online.  All free and very good for being free!

 

Good Luck!

 

Satch


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