Re: Loss of service
Nmichael114 wrote:I'm in the Rochester NY area we just had a crazy storm that knocked power and cable services out for thousands. With power back on to nearly everyone many people wonder about Internet...
View ArticleRe: Haven't rec'd email since Sunday, March 5th!!! Called many times....no help!
cbw wrote:WHAT IS GOING ON? I will give it one more weekend and then I'm dumping RoadRunner. Customer Service is horrible!Hello,We need much more information to be able to help. Some questions: 1.)...
View ArticleRe: Haven't rec'd email since Sunday, March 5th!!! Called many times....no help!
aingers2 wrote:I have a couple of questions:1. Do you host your own mail server?2. If you do not, what security software do you use?I have found certain issues with mail servers when it comes to using...
View ArticleRe: Haven't rec'd email since Sunday, March 5th!!! Called many times....no help!
cbw wrote:answers to your questions:1. Road runner email service. webmail.rr.com. Not sure what difference the email subject would make. I have rec'd NO EMAILS OF ANY TYPE SINCE LAST SUNDAY MARCH...
View ArticleRe: SET REMINDER function on enhanced DVR still missing!
TV-Guy wrote:Please add back the ability to set program reminders from the program guide on our enhanced DVR. Our regular set top boxes still have it and we use it everyday. For a long time, when...
View ArticleRe: one of two DVRs doesn't display time status bar
dr4sight wrote:Recently came (back) to TWC/Spectrum from DirecTV. I have two DVR's, both Cisco's, with one being a model 8640 and the other a 8642. When I fast forward on the 8640 there is a time bar...
View ArticleRe: The Worst Sales, Billing & Customer Service Sham Ever
r1r1r1r wrote:- I called Time Warner number from the website. - I told Joan (rep ID # 154512) that I was not happy about how my Jan'17 bill was $110 and then in Feb '17 bill was $160. - I then gave...
View ArticleRe: Why are some shows unavailabe to DVR
MsRaye wrote:Copyright holders flagged them as "do not record" Cable co has no control over them, sorry.Buy a VHS recorder... The problem with VHS recordings, In addition to VCR's being dated, you...
View ArticleRe: Haven't rec'd email since Sunday, March 5th!!! Called many times....no help!
karlbeckman wrote:Satch wrote:*** (TRIMMED) ***... The other thing could be server downtime during that period when you did not get any email. However, sever downtime would not be for several days...
View ArticleRe: SET REMINDER function on enhanced DVR still missing!
TV-Guy wrote:Please add back the ability to set program reminders from the program guide on our enhanced DVR. Our regular set top boxes still have it and we use it everyday. For a long time, when...
View ArticleRe: Anyone notice some NEW HD MOVIE Channels?
jhiller5 wrote:Today I noticed serveral new HD movie channels - RETRO, MPLEX, HDNET, INDIE, etc., and I cannot access them. I get a number to call regarding the channel. Given I subscrible to all the...
View ArticleRe: one of two DVRs doesn't display time status bar
dr4sight wrote:I finally got around to doing the reset on the Explorer 8642HDC and happily this solved THAT problem. So now when I fast-forward I can view the status time bar which had been missing.I...
View ArticleRe: What Channels Did You Loose
Achilles77 wrote:I keep reading in various forums people lost channels when they converted to Spectrum. What channels were these? Local, Upper level, Sports, etc.For the best answer, users please...
View ArticleRe: Why are some shows unavailabe to DVR
itasara wrote:I'll see if it works as I was able to set it up for next week. You might be right about a glitch happening. ThanksAdditionally, You can always check On Demand for that one episode that...
View ArticleRe: Cable box
Florez251 wrote:How come my guide looks so old and on demand too it looks like a old tv is it the boxYes, The boxes will vary with the software installed on them. If you are a former TWC customer now...
View ArticleRe: If the infrastructure has not changed, why has the price gone up?
hissonshines wrote:Why are we experiencing slower internet?Why does the price continue to increase? If you already have a customer, doesn't it make sense to keep them at that promotional price rather...
View ArticleRe: If you have a problem with your payment, you're SCREWED (to put it mildly).
Phil5678 wrote:Forgot Satch to tell you that this is a recurring problem, not one that just cropped up due to the merger(s).PhilOh yea, I had my own issue with my check going through my bank and...
View ArticleRe: If you have a problem with your payment, you're SCREWED (to put it mildly).
Phil5678 wrote:As long as there is this sacred Payment Services group (that can do whatever the hell they want, whenever they feel like it or get around to it), and there is no contact with the real...
View ArticleRe: What Channels Did You Loose
Achilles77 wrote:I keep reading in various forums people lost channels when they converted to Spectrum. What channels were these? Local, Upper level, Sports, etc.For the best answer, users please...
View ArticleRe: If the infrastructure has not changed, why has the price gone up?
hissonshines wrote:Why are we experiencing slower internet?Why does the price continue to increase? If you already have a customer, doesn't it make sense to keep them at that promotional price rather...
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