Re: Problem: DVR upgrades in middle of recording/watching show...very bad policy
DougT wrote:There is no reason why a DVR box should start a reboot/upgrade while the box is ON, which should indicate that SOMEONE MAY BE WATCHING/RECORDING SOMETHING. As a long time now retired...
View ArticleRe: Replacing SA 8300 with new technology
jwo1003 wrote:So I've had it with the SA 8300 DVR box that I have. There is always a lag with operating the guide and fast forwarding on the DVR. I talked to customer service and they said that...
View ArticleRe: Problem: DVR upgrades in middle of recording/watching show...very bad policy
Boz wrote:Hmmm...I've had TWC for 7-1/2 years and I never got a phone call like you describe. I feel left out, lol!It's probably been that long back when TWC did the voice mail cable box update...
View ArticleRe: Recent DVR update is fraught with issues
MsRaye wrote:Some of the slow response sounds like a signal level/noise issue... Copy and paste your TWC modems signal level and error log pages, don't reset it. Where is the modem splitter wise in...
View ArticleRe: Replacing SA 8300 with new technology
jwo1003 wrote:Thanks Satch. It appears there is a lot more going on than just the box. I'll let you know if this fixes the issues.Yea, There's three mode speeds on the SA model boxes. "Very Slow,"...
View ArticleRe: Support for Making Calls with Rotary Phones
dstoffa wrote:Anyone know if Voice Service from TWC / Spectrum supports old school pulse dialing (rotary) phones? Although I am certain I will be able to answer calls, I was wondering if support exists...
View ArticleRe: Recent DVR update is fraught with issues
jeaberman wrote:I just came here to complain about the same thing. I'm not having issues with slowness, but the UI is incredibly CLUNKY!I don't know how this got past any consumer testing. Why can I...
View ArticleRe: Hate new On Demand channel layout
NYFam wrote:I normally go with the flow and learn to adapt to changes with my cable setup, but I really hate the new layout for the On Demand channels (HBO, Showtime, Cinemax, Starz, Epix, etc..). Now...
View ArticleRe: Arris DVR will not record shows
Janissi wrote:I set my DVR to record a series. After it was completed, it showed up on my list of recorded shows; yet when I went to play the shows, I got a black screen on several on them, and one of...
View ArticleIf Happy With Your Existing TWC Plan, DON'T SWITCH TO SPECTRUM!
Guys, I have been researching this for awhile and talked with several customers. If you are happy with your grandfather-claused TWC plan, do yourself a favor and do not switch to Spectrum. If you do,...
View ArticleRe: If Happy With Your Existing TWC Plan, DON'T SWITCH TO SPECTRUM!
ldetrick36 wrote:They told me if I switched to triple play silver package, I would get more and pay less. Is this accurate?What do you currently have? TWC Preferred TV/Digital Variety Pass is better...
View ArticleWhy Do So Many Reps Give Wrong or Conflicting Information?
Greetings, I can say that as a legacy TWC subscriber in Wisconsin that the CSR's have been good for the past several years. I think globally though the reps experience could be better. A big problem...
View ArticleRe: latest updates took away show reminder
Davina-S wrote:i like how you click on show in advance to record, but with new upgrade, i lost the ability to just have it remind me when a show is on. I don't want to record every show. sometimes a...
View ArticleRe: New recorded tv management format is awful!
Hello, Do you mean the cable box with the new updated guide? What happens when you try to record? Satch
View ArticleRe: New Guide- Feedback Suggestions and Help
New Cable Guide-Navigator 8.0 FeedbackOverall, I like the new Spectrum set top box cable guide. Based on my experiences, and a general composite of customers' views, I would recommend the following:...
View ArticleRe: PAYING FOR ON DEMAND????
Some questions for the OP, Did you switch from a TWC to Spectrum Package? Channels and services are similar, but not the same. For example Boomerang and TV Land, two channels on the popular TWC...
View ArticleRe: GSN Match Game Missing From STB Search and Spectrum TV
Satch wrote:Hi Spectrum, On my Cisco Box 9865 model DVR, episodes of the 1970's version of Match Game on GSN, do not show in B button search results. The only results that are returned are on Demand...
View ArticleRe: Paying for On Demand movies?
Melissa_O wrote:In the event that you are choosing any content with cost associated, confirmation to the cost of the purchase is required prior viewing. I'm happy to look into this for you if you would...
View ArticleRe: GSN Match Game Missing From STB Search and Spectrum TV
Melissa_O wrote:You can record the series of this version of the match game. If you go to the Spectrum TV app, click Guide. You can then scroll to the GSN channel. Click on GSN and then "Network...
View ArticleRe: New Guide- Feedback Suggestions and Help
I have a question about this release, When taking action on a FUTURE program that could be set up as a Series in the Time Grid , one of the options is Record Series, and the other one is "Series."...
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