Guys,
I have been researching this for awhile and talked with several customers. If you are happy with your grandfather-claused TWC plan, do yourself a favor and do not switch to Spectrum. If you do, you will have absolutely no way of going back to a TWC legacy plan because the codes are out of the system.
You will save very little money, and may in the end wind up paying more. Spectrum does not offer retention discounts like TWC has for years to loyal customers. Maybe something will change in the coming years, but for now, stay grandfathered for as long as you can! The transition has been a mess and it is not worth it to make the change. So many people who have switched their billing plans are very, very unhappy, and that is an understatement.
Many have known me on the forum for years, and I have always defended TWC who have done a wonderful job! Spectrum has been a different story. I have not experienced these issues yet, because I am still grandfathered in a great TWC package.
Satch