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Re: Having problems recording

MsRaye wrote:Ned more info.What model DVR?Is it wholehouse?What sort of channels?  Where are you? Are you a TWC customer or switched to Spectrum? Yes, In addition to the above, what happens when you...

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Re: Be very careful with Time Warner everyone.

pastcustomer wrote:Everyone, please be very very careful with this company.  I have been a Time Warner customer for over 2.5 years. I moved to a different apartment, but kept the service, never ever...

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Re: Cable box

Hi Tim, It's me, Satch.  I would first keep the Friday appointment.  Maybe the tech will have a modern box with the Navigator Guide on it and will be able to swap it out for the new one right there....

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Re: Cable box

Timothy39 wrote:I definitely plan on keeping the appointment. We have an issue with the wall outlet in the master bedroom. So right now we only have one of the two dvr's working. I will be asking the...

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Re: man I thought twc was bad spectrum is worse!

Joedrummer001 wrote:They have been in front of my house for over a week and I have no service at all I've called they have no answers except there is an outage in your area. When it was twc it rarely...

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Re: man I thought twc was bad spectrum is worse!

Joedrummer001 wrote:They are out there on the pole working for 2 weeks now and my service goes in and out all day long it's totally unacceptable when I call they have no time line just say there is an...

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Re: man I thought twc was bad spectrum is worse!

MsRaye wrote:Call and demand a month credit... They dont want to give money back and will get your line fixed.If you can, copy and paste the modems signal level and error log pages, don't reset it,...

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Re: New Premium On Demand Layout Beyond Awful - Please fix it

ellentk1 wrote:I thought I'd start a new thread about this instead of replying to an older one.  Reading the older ones, I see the problem has existed for months, with no fix from TWC, now Spectrum.ITA...

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Re: On Demand and Start Over not working for 3 weeks now!

MsRaye wrote:Sounds like coaxial issues...copy and paste the modems signal level page. Then go to your cable remote, hold in the select for 10 seconds then hit the up arrow. What are the IB and OOB...

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Re: rewind-pause-ff

JamesJohn wrote:The only content you can pause, rewind, or fast forward when not a dvr subscriber is Video On Demand content.  Live TV would not give this option.  This is correct, You should contact...

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Re: rewind-pause-ff

AthensAreaCust wrote:Timewarner customers check your bill.#timewarnercable #twc Sayre, PA office -i was up-charged for enhanced DVR services despite not requesting or made aware the charge was added. I...

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Re: New Guide- Feedback Suggestions and Help

wrthigpen wrote:This new guide many times is not available.  It many times changes the text of the synopsis or leaves out some of the text of the synopsis.  It ALWAYS is very slow about displaying the...

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Re: New Banner on ch 111

cc194217 wrote:I saw this banner when I went to ch 111 Syfy that says we may be losing that channel and 14 others.  Why is there nothing on the Home Page about this?   It gives a 888 number to call,...

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Re: New Banner on ch 111

Hi Mark, I would submit this situation by copying and pasting your first post via a PM to   This will put you in touch with a TWC employee.  In the PM, give the name on your account,  your account...

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Re: New Banner on ch 111

I also found this information from Bloomberg, Charter is in a fee negotiation despite with NBC/Universal owned stations.  I do not know how or if this will affect newly acquired TWC- Brighthouse...

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Re: TWC app won't recognize DVR get error msg on app of 104, rdvr.none

gde4663 wrote:At my old address i had control of my dvr on the app then there were connection issues at times so TWC decided to upgrade my box and swap it out. (it was old).  got new one and could no...

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Re: New Banner on ch 111

cc194217 wrote:I saw this banner when I went to ch 111 Syfy that says we may be losing that channel and 14 others.  Why is there nothing on the Home Page about this?   It gives a 888 number to call,...

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Re: New Banner on ch 111

Hi Mark, I would submit this situation by copying and pasting your first post via a PM to   This will put you in touch with a TWC employee.  In the PM, give the name on your account,  your account...

View Article

Re: New Banner on ch 111

I also found this information from Bloomberg, Charter is in a fee negotiation despite with NBC/Universal owned stations.  I do not know how or if this will affect newly acquired TWC- Brighthouse...

View Article

Re: On demand and list

tailgatespecial wrote:On demand: Was easier to browse in its previous format.  It takes forever to see movies listed.  I miss seeing movie covers as well.List:  It was much more efficient to view,...

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