Re: telephone/voice mail
Greetings, I would reach out to Spectrum by signing up or logging in with a Twitter account. Go to @Ask Spectrum and follow this Twitter page. (You must follow to send direct messages and get...
View ArticleRe: Spectrum Downgraded My Equipment
darrig wrote:If we don't have proper equpment to run quality digital television, then why does are bills keep going up due to getting new equipment so I have been told. My bill is over $200 now and...
View ArticleRe: I want a new box
Gjb89 wrote:I'm located in Beaumont Texas. The model I have is a Motorola.I responded to your PM. The other thing that I forgot to mention in my PM would be to consider getting a tech out to check...
View ArticleRe: Unable to delete series from Series Manager
TLSmith wrote:I recently downgraded my package from Spectrum Silver to Standard. I had a series set up to record on a channel I no longer receive. It is still showing up on my Scheduled recordings...
View ArticleRe: TWC bogus copyright "strikes" notices
Reckoner wrote:Thanks for your input but it is a bit off topic and a distraction from my expressed concerns.In response to your raising this side issue, I have a home office as many professionals do. I...
View ArticleRe: On demand program freezes half way though
MsRaye wrote:Could be marginal levels by bad connestions/too many splitters, open splitter ports,rodent chewed lines out in trees etc. Agree, If this is still happening after 24 hours, please contact...
View ArticleRe: Channel line up change from TW to Spectrum is awful Portland Maine
bkgwolf wrote:In Portland Maine. I had almost every channel on expanded basic but no premium channels. Once they switched my account to Spectrum I lost more than half of the channels I had, I switch...
View ArticleRe: External HDD/DVD recorder questions
brucels wrote:I have an old Toshiba RD-XS32SU HDD/DVD recorder with an analog tuner. Since the Spectrum changeover to all-digital, it will no longer record any cable channels. Is there any way to...
View ArticleRe: No Sunday ticket
Chrisaw05 wrote:They have sports pass but there is nothing for NFL but there is all for college and MLB or soccer. Why is there nothing for NFL games.Greetings, Sunday Ticket is a copyright held by...
View ArticleRe: Missing on demand episodes
miked1972 wrote:It's really ridiculous how many episodes of popular shows are missing from TWC On Demand. I think the servie is really a joke. When you call TWC you can never get a straight answer....
View ArticleFeedback on Missing Keyboard Search Data and Possible Solution (Navigator 8,0)
Greetings, It has been established that on the Navigator Guide 8.0 software's Advanced search system, that very often data results in the search are incomplete when the complete data shows on Navigator...
View ArticleRe: Problems recording CBS News Sunday Morning
MsRaye wrote:Your local CBS affiliate may have this flagged as "do not record"Call the CBS station in your city , and get in touch with their engineering dept, they should knowMy view, If this has been...
View ArticleRe: Continued spam emails getting through
Spectrum was never intended to be an email provider, I would recommend, very strongly, any one of these outstanding and free web-mail providers with better spam guard and security. If you don't...
View ArticleRe: Screen goes black very few minutes, then comes back
Joey1986 wrote:I can see how annoying that must be.What brand and model number is your DVR? If it’s an older model (e.g. Scientific Atlanta or Motorola), it could be the box failing.If it’s a newer...
View ArticleRe: Screen goes purple and cable cuts out since new box
MsRaye wrote:If you have TWC/spectrum internet, there is a splitter and if there are open ports it will affect both cable boxes and modems... Need to see signal level s off a device.The cable fairies...
View ArticleRe: What is interactive prompt?
SandLWhite1203 wrote:Under settings, there's an option to have interactive prompt on or off. It doesn't explain what that does...or stops doing. Having it on or off doesn't seem to change anything....
View ArticleRe: New 8 tuner DVR?
MsRaye wrote:All the latest upper tier cable boxes are including a 8 or more channel docsis 3 modem in them for IPTV and streaming. This will also require better signal quality than old cable boxes...
View ArticleRe: On Demand Show Availability
lynnsow14 wrote:I want to watch Bravo TV Below Deck, episode 3, titled "Jesus Saves". It originally aired 9/19/17. The only button available when I highlight this show's title to select it is "Record"....
View ArticleRe: What is interactive prompt?
MsRaye wrote:Should be openning up sub menues when turned on if they are actually offerring that feature.In other words, clicking on a program will open up more info on the run time, actors, when on...
View ArticleRe: Can you stop calling me
dataway wrote:I'm already a customer, I am aware of your offerings, promotions and services. Can you stop calling my house? I work nights and some weekends .... I'm getting called at like 9am on a...
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