Re: New promotion price......not exactly a lie
wrote:We’re seasonal customers in Cape Vincent and every year the price goes way up and every year I call to complain and suddenly there is a new promotion based on (wait for this) Spectrum instead of...
View ArticleRe: CRAZY PRICE HIKES ON SPECTRUM SERVICES
The forums are for peer-to-peer support and services provided by Spectrum, not a complaint department. Satch
View ArticleRe: My DVR won’t show scheduled programs
wrote:It only shows current recorded programs and the “manage” tab. It use to say “scheduled” but now it’s not there! What happened and how do I get this back?Hi Meyer, Can you provide us with a...
View ArticleRe: Experiencing a DVR record issue.
Hello all, Since rebooting the box has not resolved this issue, users with DVR problems should contact Spectrum for a signal and drop line test. Avoid rebooting any boxes, modems, or routers for six...
View ArticleRe: NEW DIGITAL RECEIVERS-WARNING- Model is Hot to Touch.
wrote:Which receiver make and model do you have?Yes, We need the make and model of receiver. Also make sure that the following conditions are present: The box is in an open well-ventilated area.No...
View ArticleRe: Error code on set-top box
wrote:I've been having problems with my set-top box all week. Now, it went through the initializing--AGAIN--and updating software--AGAIN--and now I have an "Error starting initial app." Code IAO1. Do...
View ArticleRe: NEW DIGITAL RECEIVERS-WARNING- Model is Hot to Touch.
wrote: wrote:Which receiver make and model do you have?Yes, We need the make and model of receiver. Also make sure that the following conditions are present: The box is in an open well-ventilated...
View ArticleRe: NEW DIGITAL RECEIVERS-WARNING- Model is Hot to Touch.
wrote:satch why would i miss upgrades if im constantly rebooting since i unpluggedWell, You would probably get the update the next time you unplugged. We have customers who go on vacation for 30-60...
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Re: Undelete a recording in DCX3510M DVR?
wrote:Does it exist? If so, then how since I made an user error just now? Hi Ant, I think unfortunately that if you answer "Yes" to the Delete confirmation of a recording, it is gone for good. Satch
View ArticleRe: Decades deleted
Hello, What is your city, state, and zip code? Decades I think is a sub-channel. If you could provide your city, state, and zip code, we might be able to determine if it was dropped due to a rate...
View ArticleRe: Error code on set-top box
wrote:Spectrum 101-T. Would that be the model? So, yesterday it was working fine (except some of the channels were blank), until 10pm. Then the box "locked up"--I couldn't change channels or turn it...
View ArticleRe: NEW DIGITAL RECEIVERS-WARNING- Model is Hot to Touch.
wrote:keep in mind the box gets hot when in an off position --so a lttle fan would have to run 24hours a day which would also worry me.i think the only solution is for spectrum try aonther type box...
View ArticleRe: Fs1
wrote:It is 2019 when will FS1 be available in HD....at least 720.... picture and sound sux in Greensboro NCSup TG? Spectrum is doing the all digital conversion all over the country, where the...
View ArticleRe: Heroes & Icons is DRMed and inaccessible for CableCARD users
Hi, This may sound like a cop-out, but its true. With the move to all digital platforms, and to reduce cable theft, and reliability problems with Cable Cards, all providers are moving away from them...
View ArticleRe: Please STOP inputting/recording “old” episodes as “new.”
Here is the underlining problem with this, Spectrum does not do the guide description listings. These are the responsibility of a third party called Gracenote. You may have seen that name in the guide...
View ArticleInconsistently Incorrect Movie Listing Data/ Flagging "New" Episodes
wrote: wrote:Spectrum does not do the guide description listings. These are the responsibility of a third party called Gracenote. [/quote] No, Spectrum does not do the guide description listings....
View ArticleRe: Volume of Commercials
wrote:One step forward, two steps back. My Lord in heaven why has the practice of increasing the volume of commercials reappeared? Is everyone at Spectrum unaware that in the past this was an extreme...
View ArticleRe: Selecting mode
wrote:How do I switch from hdmi1 to hdmi2 Hi, You would plug your HDMI cable into a different HDMI port. Are you connecting a TV? A cable box? Satch
View ArticleHow to Set up Purchase Pins and Blocking Pins for Video on Demand
wrote:My kids bought quite a few movies without permission, is there anyway to find the name/type of movies they purchased?Hi Peanut, Yes there are a couple of options. You can set up a...
View ArticleRe: Please come bury the cable
Sorry, But we need much more information to be able to assist. A start would be a history of the issue, where you are located, (City, State, Zip) and what work was done? Satch
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