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Re: Spectrum Voice International Calling Features Question?
Update, That PDF file is inaccurate with regards to any pricing under the Spectrum International Voice plan for the 70 countries that should have a $0 charge associated with that country, It is also...
View ArticleRe: Telemarketers
wrote:Satch,Thanks again for the info! There's one number that still gets through and is able to leave a message on my machine. I've called them twice to remove me to no avail. I'll do the...
View ArticleRe: [Dallas, TX] Bad node, packet loss
Hi Johnny, What services do you have from Spectrum? Cable TV? Phone? Internet?What services are not functioning properly? For example, do you have a pixilated picture? Is your Spectrum Voice Service...
View ArticleAlerting People When There Are Outages Needs Improvement.
Guys, I would tend to agree with the OP on this topic. Spectrum is not anywhere near as efficient at outage notification as legacy TWC . The best (and only way) to know for sure is currently to call...
View ArticleRe: New Cable UI is Horrible
wrote:Our cable boxes updated a couple of nights ago to a new User Interface and if it was possible for Charters UI to get any worse it did! Can't find shows on demand, finding DVR'd shows takes much...
View ArticleRe: Subscription required messages on channels my family are subscribed to
wrote:Since I got a new cablecard for my homerun prime device I have been reciving subscription required messages on most of the channels that my family is subscribed to. Is it because the new cable...
View ArticleRe: Cable boxes
wrote:Why does it seem like my cable boxes freeze up a couple times every month. Then I have to unplug them for more than 20 minutes. Then wait what feels like forever it boot up. Spectrum is still...
View ArticleLow Sound on Laff TV (Brookfield, WI 53045) Channel 990
Guys, I have low sound on Laff TV in Brookfield, WI. No other channels or problems. It's not bad enough to warrant a service call, I just have to turn up the volume about five notches to get it where...
View ArticleRe: DVR box and spectrum apps
Greetings, A freezing DVR or pixilated picture is almost always a signal issue or drop-line issue and never a box issue. Customers, if you have had more than two box swaps within say six months and...
View ArticleRe: DVR box and spectrum apps
A separate post for a separate issue, (To answer the OP's inquiry.) Lots of problems with the Spectrum apps have been reported nationwide. Hopefully, this improves within the next week or close to...
View ArticleRe: Subscription required messages on channels my family are subscribed to
wrote:Reds91185 is correct about the Tuning Adapter (TA). I believe that a TA is now necessary through most, but not all markets. But, you wrote that you got a "new" cablecard. If what you got is a...
View ArticleRe: Spectrum internet required for mobile
wrote:From what I see, Spectrum Internet is required to sign up for the mobile phone service. Is this specifically Spectrum Internet or does L-TWC Internet count for this? The phone plans look...
View ArticleWill Spectrum Voice Landline Features Apply to Spectrum Mobile?
Guys, Will the current Spectrum Voice Policies apply to Spectrum Mobile? A sampling of questions: Do the $45/mo and 14/gig use apply to data usage only and not calling minutes or both?Will things like...
View ArticleRe: Will Spectrum Voice Landline Features Apply to Spectrum Mobile?
wrote:Guys, Will the current Spectrum Voice Policies apply to Spectrum Mobile? A sampling of questions: Do the $45/mo and 14/gig use apply to data usage only and not calling minutes or both?Will...
View ArticleRe: Duplicate phone number
wrote:The home phone number assigned to me by Spectrum is the same as someone else’s. I CANNOT get customer service. In the meantime I’m worried that I am missing important phone calls. Spectrum...
View ArticleRe: On Demand Inappropriate Commercials for kids
wrote:The movie was found through Spectrum's On Demand - channel 1000. I don't think this was found in the Disney section. I just rememeber finding it in the "Kids" section of the On Demand channel....
View ArticleSpectrum Phone App Feature Question?
wrote:Does anyone know why this feature doesnt work? If someone calls my home #, it is supposed to show up on my Spectrum mobile app. In the help section, it says that I am not eliigible. What???Hi...
View ArticleRe: Low Sound on Laff TV (Brookfield, WI 53045) Channel 990
wrote:Hi I would encourage you to contact our Social Media Team to have this reviewed if you have not already reported this. How long have you hadthis issue? Twitter: @Ask_SpectrumFacebook:...
View ArticleRe: Help with connection dropping very frequently
wrote: Good afternoon. I am sorry nobody has jumped in. Some information that you can post that wouldbe helpful to our participants can be found here: DATA-TO-POST-TO-GET-HELP-FROM-THE-COMMUNITY...
View ArticleRe: On Demand Inappropriate Commercials for kids
wrote:Thanks for the clarification. I actually only got a chance to complain to you via this site. Not sure if it was a pure coincidence or if someone else complained about the commercial that they...
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